Web Wiz - Green Windows Web Hosting - Celebrating 25 Years!


Configuring MAPI Email in Microsoft Outlook


This article shows you how to setup Microsoft Outlook to work with your Web Wiz email account using MAPI. MAPI gives Outlook a native, Exchange-style connection that syncs your email, calendar, contacts, tasks and notes. It is available in classic Microsoft Outlook for Windows (2016, 2019, 2021 and the Microsoft 365 desktop app) – the new Outlook for Windows does not support MAPI, so use IMAP instead.

1. In Microsoft Outlook, from the File menu, select Add Account.

Outlook Office 365 Add Account

2. On the Email Address window enter your Email Address, then check Let me set up my account manually, and then click Connect.

Outlook Office 365 Add Email Address

3. For the Choose Service click Exchange.

Important: Select Exchange – do not select Microsoft 365 (it may be highlighted by default). The Microsoft 365 option will not connect to a Web Wiz mailbox.

For the Choose Service click Exchange

4. Outlook will now locate your mailbox settings automatically using Autodiscover. If you are shown a certificate prompt, click Allow to accept it.

Accept the security certificate

5. When the Windows Security window appears, enter your information as follows, tick Remember my credentials, and then click OK.

User name
Your complete email address, such as account@example.com

Password
As you have specified in your Control Panel for the email address
Windows Security credentials window

6. Choose how far back you would like Outlook to sync your mail, then click Next.

Choose how much mail to sync

7. Click Done. Outlook will open and begin syncing your email, calendar, contacts, tasks and notes.

Setup is complete


Reference – underlying connection settings

These values are configured automatically by Autodiscover and are provided for reference and troubleshooting only.

Account Type
Exchange

Server
mail.WebSiteLive.net

Autodiscover Host
autodiscover.WebSiteLive.net

Web Wiz do not endorse or directly support third-party products and only give this information as a guideline for our customers mailboxes hosted on our servers.

Back To Hosting Knowledgebase Menu
 

Become a Fan on Facebook Follow us on X Connect with us on LinkedIn Web Wiz Blogs
About Web Wiz | Contact Web Wiz | Terms & Conditions | Cookies | Privacy Notice

Web Wiz® is the trading name of Web Wiz Ltd. Company registration No. 05977755. Registered in England and Wales.
Registered office: Web Wiz Ltd, Unit 18, The Glenmore Centre, Fancy Road, Poole, Dorset, BH12 4FB, UK.

Prices exclude VAT at 20% unless otherwise stated. VAT No. GB988999105 - $, €, prices shown as a guideline only.

Copyright ©2001-2026 Web Wiz® Ltd. All rights reserved.