Support Centre
Knowledgebase Home
Web Hosting
Control Panel
Contact Support

Configuring EWS Email in Outlook for Mac & Apple Mail

This article shows you how to connect Outlook for Mac and Apple Mail to your Web Wiz email account using EWS (Exchange Web Services). EWS gives these clients a native, Exchange-style connection that syncs your email, calendar, contacts, tasks and notes. We also recommend eM Client, a free, full-featured alternative to Outlook for Windows and Mac.

Your settings are located automatically by Autodiscover, so in most cases you only need to enter your email address and password. The full connection settings are listed at the end of this article for reference and for manual setup.

Outlook for Mac

1. Open Outlook. From the Tools menu, select Accounts.

2. Click Add Email Account (or the + button, then New Account).

3. Enter your full email address and click Continue. Outlook should identify the server as Exchange automatically. If you are asked to choose a provider, select Exchange.

4. Enter your details as follows, then click Add Account:

Email Address

Your complete email address, such as account@example.com

DOMAIN\username or Email

Your complete email address again

Password

As you have specified in your Control Panel for the email address

Server (optional)

Leave this blank – entering a server here bypasses Autodiscover

5. Accept any certificate prompt. Outlook will connect and begin syncing your email, calendar, contacts and tasks.

Note: If you see Unable to add account, check the fields above are correct, then try again entering your mail server (mail.WebSiteLive.net) in the Server field.

Apple Mail (macOS)

1. Open System Settings and select Internet Accounts (or, in Mail, choose Mail > Add Account).

2. Choose Microsoft Exchange.

3. Enter your Name and full email address, then click Sign In.

4. When prompted, choose Configure Manually and enter your password. Mail uses Autodiscover to locate the server; accept any certificate or redirect prompt that appears.

5. Tick the items you want to sync (Mail, Contacts, Calendars, Reminders, Notes), then click Done.

Note: If Mail cannot find your settings automatically, enter the EWS URL from the reference section below in the Internal URL and External URL fields.

Reference – connection settings

These values are configured automatically by Autodiscover and are provided for reference and manual setup.

Account Type

Exchange / Exchange Web Services (EWS)

Email Address / Username

Your complete email address, such as account@example.com

Password

As you have specified in your Control Panel for the email address

EWS URL

https://mail.WebSiteLive.net/EWS/Exchange.asmx

Autodiscover Host

autodiscover.WebSiteLive.net

Web Wiz do not endorse or directly support third-party products and only give this information as a guideline for our customers' mailboxes hosted on our servers.

Back To Hosting Knowledgebase Menu

Web Wiz^®

Green Windows Server Hosting. Celebrating 25 years.

f X in B

Hosting

Company

Support

Legal

Web Wiz^® is the trading name of Web Wiz Ltd. Company registration No. 05977755. Registered in England and Wales.

Registered office: Web Wiz Ltd, Unit 18, The Glenmore Centre, Fancy Road, Poole, Dorset, BH12 4FB, UK.

Prices exclude VAT at 20% unless otherwise stated. VAT No. GB988999105 - $, €, prices shown as a guideline only.